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Customer Service Representative / Estimator

Nisku, Alberta · Sales

Autobody Customer Service Representative / Estimator

Location: Nisku, Alberta
Employment Type: Full-Time

About the Role
We are seeking a motivated and customer-focused Customer Service Representative to join our client's team. In this role, you will be responsible for driving sales of autobody parts, services, and repair solutions to individual customers, dealerships, and commercial accounts. You will build strong relationships, provide expert advice, and ensure customer satisfaction throughout the sales process.


Key Responsibilities

  • Develop and maintain relationships with new and existing customers in the autobody industry.

  • Promote and sell autobody parts, paint products, and collision repair services.

  • Prepare accurate quotes and assist customers in selecting appropriate products and services.

  • Achieve monthly and quarterly sales targets through proactive outreach and follow-ups.

  • Stay updated on industry trends, new products, and competitor offerings.

  • Coordinate with the service and parts departments to ensure timely delivery and customer satisfaction.

  • Handle inquiries, resolve issues, and provide exceptional after-sales support.


Qualifications

  • Experience: Minimum 2 years in autobody sales and/or estimating 

  • Knowledge: Strong understanding of autobody parts, collision repair processes, and paint systems.

  • Skills: Excellent communication, negotiation, and customer service skills.

  • Technical: Ability to use Mitchell Connect and Microsoft Office Suite.

  • Valid driver’s license and reliable transportation

  • MUST be a Canadian Citizen or Permanent Resident

 

Compensation & Benefits

  • 100% Commission-Based Structure with a guaranteed minimum income. Expect to earn $70,000 to $90,000/yr (conservative)

  • Unlimited earning potential based on performance.

  • Health and dental benefits after 90 days.

  • Paid vacation and professional development opportunities.

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ADDITIONAL INFO:

When you apply for this position, you give the Recruiting Room permission to share your information with other team members and our network of employers. You further acknowledge that the Recruiting Room is a free service to all candidates and as such, further agree to indemnify and hold harmless Recruiting Room from any allegations, claims, actions, suits, demands, damages, liabilities, obligations, losses, settlements, judgments, costs, and expenses (including without limitation attorneys’ fees and costs) that result from the sharing of this data.

You further acknowledge, and give consent, for the Recruiting Room to check your previous employers (to make a hiring decision), if you fail to provide references before the point of offer.  We only ask questions that are “reasonably required,” for our employers to assess the applicant’s fitness for the job.  We DO NOT contact current employers.

You further acknowledge, by applying for this position, you allow the Recruiting Room, and its agents, to contact you via SMS Messaging (texting), Facebook, Instagram or any other forms of social networking.

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