Automotive Service Manager (Dealer Exp., Relocation), Hinton, Alberta, ID # 2753

Location: Hinton, Alberta, Canada
Date Posted: 07-20-2018
Automotive Service Manager (Dealer Exp., Relocation), Hinton, Alberta, ID # 2753​

  • Hinton,  Alberta
  • Domestic

  • Automotive Service Manager
  • Auto Service Manager
  • Fixed Operations Manager

  • MUST HAVE MIN 2 yrs automotive service management experience
  • MUST BE Involved in hiring and training of all new personnel
  • MUST have Dealer experience with Brand experience preferred
  • Monitor workflow in and out of the shop
  • Ensure work is completed on time by maximizing shop efficiency ( i.e. cross training of technicians to broaden their skills); closely monitor workflow to ensure proper coverage is available
  • Reduce comebacks by coaching/aiding technicians to practice good workmanship (“Fix it right the first time”)
  • Work closely with other management to make sure “comebacks” are directed to the proper technician
  • Track & monitor individual technician performance and set action plans to improve (i.e. repeat repairs)
  • Review & monitor technician productivity and sales earnings reports for the entire shop staff on a bi-weekly basis
  • Council those who are not producing 100% efficiency by setting goals and constantly monitoring their achievements
  • Maintain morale in the shop by addressing technician concerns
  • Have a good working knowledge of policies and procedures as it pertains to warranty
  • Administers and ensures shop policies are being followed
  • Develop plans for improving shop efficiency and present them to the Service Manager for review
  • Make certain tools and equipment, including facility, are being serviced and maintained properly
  • Be readily available for customer road tests as deemed necessary
  • Any other duties as assigned by management
  • Intermediate to advanced computer skills
  • Strong integrity
  • Driver’s license
  • No criminal record

  • Expect to earn between $72,000.00 to  $90,000.00 (Base plus comission)
  • Access to Service Vehicle
  • Benefits (After 90 days)
  • 2 weeks vacation after 1st year
  • Relocation assistance may be available

ADDITIONAL INFO Currently we are only looking for people who are IN Canada who are a Service Manager, Automotive Assistant Service Manager or Fixed Operations Manager. However if you do apply from out of country, for openings in the future, please state so in your submission.
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